Little Sparkles ELC Privacy Policy

Privacy Policy

Last updated: August 1, 2026

At Little Sparkles Early Learning Centre & Preschool, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about enrolment or interact with Little Sparkles.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information do we collect?

Depending on how you interact with Little Sparkles, we may collect information such as:

Your name and contact details
Your email address and telephone number
Information provided through our enquiry, enrolment or contact forms
Information about your child that is necessary for enrolment and providing appropriate care and education
Information provided when you contact us by phone, email or through our website
Information relating to your preferences, enquiries and communications with us
Website usage information, such as IP address, browser type and pages visited

Where we need to collect information about a child, we only collect information that is reasonably necessary for providing our early learning and preschool services.

2. How do we collect your information?

We may collect personal information when you:

Submit an enquiry through our website
Request a centre tour
Contact us by telephone or email
Enquire about enrolment
Complete enrolment or other centre forms
Visit or communicate with Little Sparkles
Interact with our website or online services

Where practical, we collect personal information directly from you. In some circumstances, information may be provided by a parent, guardian or another authorised person on your behalf.

3. Why do we collect your information?

We collect and use personal information to:

Respond to enquiries and requests
Arrange centre tours and visits
Process and manage enrolments
Provide early learning, preschool and care services
Communicate with parents and families
Understand and respond to the needs of children in our care
Manage our centre and meet our legal and regulatory obligations
Improve our services and website
Send relevant information about Little Sparkles where you have requested or consented to receive it

We only collect information that is reasonably necessary for these purposes.

4. How do we use and share personal information?

Little Sparkles may use personal information for the purposes described in this Privacy Policy and for purposes reasonably related to those activities.

We may disclose information to:

Our educators and staff where necessary to provide care and education
Website, hosting, IT and technology providers
Government agencies, regulators or other organisations where required or authorised by law
Professional advisers where reasonably necessary

We do not sell your personal information.

Where we use third-party providers to help operate our website or services, those providers may process information on our behalf.

5. Children’s information

We understand that information relating to children requires particular care.

Personal information about children is collected and used only where reasonably necessary for their enrolment, education, health, safety, wellbeing and day-to-day care, or where required by law.

We take reasonable steps to protect children’s personal information from misuse, loss, unauthorised access or disclosure. The Australian Privacy Principles require organisations holding personal information to take reasonable steps to protect it. ([OAIC][3])

6. Photos and videos

From time to time, Little Sparkles may take photographs or videos of children participating in activities at the centre.

We will only use photographs or videos in accordance with the permissions and consents provided by parents or guardians and our relevant policies.

7. Website cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use our website and improve your online experience.

Cookies may collect information such as your browser type, pages visited and general website usage information.

We may also use third-party services such as analytics, advertising or embedded content providers. These services may collect information in accordance with their own privacy policies.

You can adjust your browser settings to manage or disable cookies, although some website features may not function as intended.

8. Keeping your information secure

We take reasonable steps to protect personal information from:

Unauthorised access
Misuse
Loss
Modification
Disclosure

The specific security measures we use may vary depending on the type of information and how it is stored.

We also take reasonable steps to ensure that personal information we hold is accurate, complete and up to date.

9. How long do we keep personal information?

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable legal, regulatory or record-keeping requirements.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Accessing or correcting your information

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

We will respond to requests within a reasonable timeframe and in accordance with our obligations under applicable privacy laws. ([OAIC][2])

11. Overseas disclosure

Some technology and service providers we use may store or process information outside Australia.

Where personal information is likely to be disclosed to overseas recipients, our Privacy Policy should identify this and, where practicable, the countries involved, as required by APP 1.4.

12. Privacy concerns and complaints

We take privacy concerns seriously.

If you believe that Little Sparkles has mishandled your personal information or breached applicable privacy requirements, please contact us.

We will review your concern and work with you to resolve it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, information-handling practices or legal requirements.

The latest version will always be published on this page.